Villa Operations Management
End-to-end villa management with transparent commission-based pricing. From daily operations to full financial transparency.
Essential Operations — 15%
Premium Operations — 18%POPULAR
Boutique Full — 23%by invitation only
Daily Housekeeping Supervision
Guest Check-in & Check-out Assistance
Guest Support (8 AM – 8 PM)
24/7
24/7
Maintenance Coordination
Pool & Garden Scheduling
Booking Calendar Management
Monthly Stock Inventory
Laundry Coordination
Monthly Owner Report
Basic Amenities Restocking
Digital Guest Guidebook
Monthly Preventive Maintenance Walkthrough
Utility Bills Payment Assistance
In-Villa Welcome (with refreshments)
Concierge Services (Tours, Spa, Transport)
Weekly Villa Inspections (with photo/video reports)
Dedicated Operations Manager
Monthly Deep Cleaning Coordination
Priority Maintenance Response + Repairs Buffer (Rp 500,000/month included)
Personalized Guest Gifts
VIP Amenities (Premium toiletries & gifts – at cost)
Staff Hiring Assistance (optional)
Quarterly Performance Review
Local Authority Liaison (Banjar, licensing)
Direct Staffing Management - We hire, train, and pay villa staff under AURA payroll
Complete HR Management (leave, replacement, bonus structure)
Expense & Cash Flow Management - All operational expenses processed directly with one simple monthly invoice covering all costs
Monthly Tax Reporting & Compliance - PPH Tax Reports submitted on your behalf
Monthly financial report with complete breakdown
Annual Profit & Loss Summary
Quarterly staff evaluations and performance reports
Annual CAPEX Planning Assistance for villa improvements
15% (after OTA fees) Essential | MOST POPULAR 18% (after OTA fees) Premium | 23% (after OTA fees) Boutiqueby invitation only | |
|---|---|---|---|
| Daily Housekeeping Supervision | |||
| Guest Check-in & Check-out Assistance | |||
| Guest Support (8 AM – 8 PM) | 24/7 | 24/7 | |
| Maintenance Coordination | |||
| Pool & Garden Scheduling | |||
| Booking Calendar Management | |||
| Monthly Stock Inventory | |||
| Laundry Coordination | |||
| Monthly Owner Report | |||
| Basic Amenities Restocking | |||
| Digital Guest Guidebook | |||
| Monthly Preventive Maintenance Walkthrough | |||
| Utility Bills Payment Assistance | |||
| In-Villa Welcome (with refreshments) | |||
| Concierge Services (Tours, Spa, Transport) | |||
| Weekly Villa Inspections (with photo/video reports) | |||
| Dedicated Operations Manager | |||
| Monthly Deep Cleaning Coordination | |||
| Priority Maintenance Response + Repairs Buffer (Rp 500,000/month included) | |||
| Personalized Guest Gifts | |||
| VIP Amenities (Premium toiletries & gifts – at cost) | |||
| Staff Hiring Assistance (optional) | |||
| Quarterly Performance Review | |||
| Local Authority Liaison (Banjar, licensing) | |||
| Direct Staffing Management - We hire, train, and pay villa staff under AURA payroll | |||
| Complete HR Management (leave, replacement, bonus structure) | |||
| Expense & Cash Flow Management - All operational expenses processed directly with one simple monthly invoice covering all costs | |||
| Monthly Tax Reporting & Compliance - PPH Tax Reports submitted on your behalf | |||
| Monthly financial report with complete breakdown | |||
| Annual Profit & Loss Summary | |||
| Quarterly staff evaluations and performance reports | |||
| Annual CAPEX Planning Assistance for villa improvements | |||
100+
Villas Managed
95%
Occupancy Rate
50%
Revenue Increase
4.9★
Guest Rating